Introduction

ALMA offers solutions for the transport, distribution and treatment of water and is the data controller for many types of data, some of which are personal data, on this website.

This Privacy Policy governs how Alma collects, uses, stores and protects the personal information of users who submit quotation requests, information requests or other requests on our website. In line with its commitment to privacy, ALMA ensures that the collection and processing of personal information is carried out in accordance with Law 09-08 on the protection of individuals with regard to the processing of personal data and the European Union General Data Protection Regulation (GDPR).

Processing covers all operations applied to data that enable a natural person to be identified, directly or indirectly.

Information collection

When users submit quotation requests on our website, we may collect the following personal information:

• First and last name
• Email address
• Phone number
• Postal address

We collect this information in order to provide personalised quotation services and to respond effectively to users' needs.

Use of Collected Information

Client information obtained from sources other than the client themselves is kept confidential. The personal information collected is used for the following purposes:

1. To respond to quotation requests submitted by users.
2. To communicate with users regarding their requests.
3. To improve our products and services.
4. To periodically send promotional emails, provided that users have consented to receiving such communications.

All data obtained or generated during our activities is processed with the strictest confidentiality. No data is made public.

Protection of Personal Information

We are committed to ensuring the security and confidentiality of users' personal information. We implement appropriate security measures to protect against any unauthorised access or alteration of data.

Information Sharing: We do not sell, exchange or rent personal information to third parties. It is only shared with third parties in order to provide the requested services or when required by law.

Access and Control of Your Information

Users have the right to request access to the personal information we hold about them, as well as the right to request the correction, deletion or restriction of the use of this information. To exercise these rights, you can contact us:

Email : contact@alma.ma

Your consent

By using this site, you agree to the practices described in this Policy. We reserve the right to make changes at any time. We encourage you to review this page regularly to stay informed about how your data may be used.

Cookies and similar technologies

We use cookies and other web technologies to:

• Understand how visitors use our websites.
• Manage and measure the effectiveness of our advertising campaigns.
• Provide a personalised experience.

Our website uses cookies and the Meta Pixel to analyse browsing and measure the effectiveness of our campaigns on Facebook and Instagram. This data is only used for statistical and marketing purposes, in accordance with our policy. You can accept or refuse these cookies via our consent banner.

Contact us

For any question regarding this Privacy Policy, please send an email to contact@alma.ma.

Last updated: 24/06/2025